Refund Policy
We offer a 14-day return policy, allowing you to request a return within 14 days of receiving your item.
To be accepted, your item must be in the same condition as when you received it (unused or unworn), with tags and original packaging. You must also provide your receipt or proof of purchase.
To begin the return process, please contact us with your contact email address. If your return is approved, you will receive a return label and instructions on how and where to send the returned item. Items returned without a return request will not be accepted.
Please inspect your order upon arrival and contact us immediately if you receive a defective, damaged, or incorrect item. We will identify the cause of the issue and address it accordingly.
Exceptions/Non-Returnable Items
Some items cannot be returned, including perishables (e.g., food, flowers, plants), special-order items (e.g., custom-made or personalized items), and personal care items (e.g., cosmetics). We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific product, please feel free to contact us. Please note that we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you receive the product you want is to return your current item and purchase a new one separately once your return has been approved.
Refunds
Once we receive and inspect your return, we will notify you whether or not your refund has been approved. If your refund is approved, it will automatically be credited back to your original payment method. Please note that it may take some time for your bank or credit card company to process your refund, and in some cases, it may take up to 14 days from the time we process your refund.