Privacy Policy

1. Information about the collection of personal data

1.1 Personal Data

Below we would like to inform you about how we process your personal data when using our website. Personal data is all data that may relate to you as an individual, such as your name, address, email address, user behavior, etc. In this way, we want to inform you about our processing procedures and comply with our legal obligations, in particular under the EU General Data Protection Regulation (GDPR).

1.2 Data Controller

The data controller pursuant to Article 4(7) of the GDPR is 18389900928@163.com.

2. Handling of personal data when visiting our website

If you use our website for informational purposes, i.e. if you browse the website without registering or providing us with any information, we will process the personal data that your browser sends to our server. We must process the data listed below as they are technically necessary to display our website to you and to ensure its stability and security. The legal basis is Article 6(1)(f) GDPR.

(A) IP address

(B) The date and time of the request

(C) Content of the request (page viewed)

(D) Amount of data transmitted in each case

(E) Browser

3. Other features and offers on our website

3.1 Overview of the different offers

Our website is for information purposes only and also offers you various services that may be of interest to you (e.g., registering an account, purchasing products, etc.). We also use other features for promotional purposes (e.g., selecting payment methods) and for analysis and marketing of offers. These features are explained in more detail in sections 4 and 5 below. For these purposes, you will usually be required to provide us with additional personal data and we will process such additional data that we use to perform the respective service. The above data processing principles apply to all data processing purposes listed here.

3.2 Use of External Service Providers

We may use external service providers to process your data (e.g. payment service providers, delivery companies, etc. - see sections 5 and 6 below for more information). These service providers have been carefully selected by us, act on our instructions and are regularly monitored.

3.3 Involvement of other third parties

Furthermore, when we offer promotions, contest participation, contractual agreements or similar services in collaboration with our partners, we may provide your personal data to third parties not mentioned in this Privacy Policy. Depending on the service, the partner may collect your data at its own risk. More details will be provided when you provide your data or in the description of each offer.

3.4 Third Parties Outside the EEA

If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of this impact in the offer description.

4. Handling of personal data when you contact us or register for an account

If you contact us by email or via the contact form, the data you provide (email address, name, telephone number (if applicable)) will be stored by us in order to answer your question. If you register a customer account with us, we will only collect information that you voluntarily provide to us. The data collected may include, for example:

(A) Your name (and possibly your title or username)

(B) Login information: Your email address and the password you set yourself

(C) Your contact information (such as name, address, telephone number, fax number, and email address)

(D) Other information about you and your interests that you may provide to us

5. Handling of personal data when you make a purchase from us

5.1 Shopping Information

When you order products from our online store, we collect your shopping data. Depending on the type of purchase and how it is processed, the shopping data may include:

(A) Details of the purchased product (product name, price, model, etc.)

(B) Order number

(C) Shipping and billing addresses

(D) Delivery and payment status (e.g., "Completed" or "Shipped");

(E) Messages and communications related to your purchase (e.g., complaints, customer service messages)

(F) Return status (e.g., "Processing")

(G) Information about the relevant service provider (e.g., courier shipment number)

5.2 Payment Information

We offer you various payment methods, including credit cards and PayPal. In order to process your payment, we collect the payment information you provide. We also receive payment information from external payment service providers and credit reporting agencies with whom we partner to process payments and conduct credit checks. We only transfer the information necessary to process your payment to our payment service providers.

Payment information includes:

(A) Billing Address

(B) Your preferred payment method

(C) IBAN and BIC or account number and sort code

(D) Credit card information

Payment Information also includes other information directly related to processing your payment and credit checks, for example, if you pay with PayPal, information used by our external payment service providers to identify you, such as your PayPal ID.

6. Cookie

6.1 General information about cookies

We may automatically collect information about our Services using cookies, tags, web pixels, and similar technologies. A cookie or tag is a piece of code that allows our technology partners to collect information that does not directly identify you. Where required by law, we ask for your consent before using cookies or other tracking technologies. The information in this section explains our use of cookies and how you can control their use for advertising-related purposes. As described below, we do not use cookies or similar tracking technologies to process your personal data except for strictly necessary cookies or when you opt in using the cookie banner or consent management tools on our Sites. You can withdraw your consent or update your preferences at any time by clicking the "Manage Cookies" link in the footer of the website.

6.2 Cookies

Cookies are small web files that a site or its provider transfers to your device's hard drive through your web browser that enables the site's or provider's systems to recognize your browser and remember certain information.

We generally use first-party and third-party cookies to: make our Services function properly, provide you with a safe browsing experience when you use our Services, collect passive information about your use of our Services, measure how you respond to our marketing campaigns, improve our Services, and remember your preferences for your convenience.

We use the following types of cookies on our Services:

Strictly Necessary Cookies. These cookies are essential to enable you to use our Services. For example, strictly necessary cookies allow you to access secure areas of our Services. Without these cookies, some services cannot be provided. These cookies do not collect information about you for marketing purposes. This category of cookies is essential for our Services to function and cannot be disabled.

Functionality Cookies. We use Functionality Cookies to remember choices you make and customize our Services to provide enhanced functionality and personalized content. For example, these cookies can be used to remember your name or preferences on our Services. We do not use Functionality Cookies to target you with online marketing. You can disable these cookies, but doing so may result in reduced functionality while using our Services.

Performance or analytical cookies. These cookies collect passive information about how you use our Services, such as the web pages you visit and the links you click. We use the information collected by these cookies to improve and optimize our Services. We do not use these cookies to target you with online marketing. You can disable these cookies by following the steps below.

Advertising or targeting cookies. These cookies are used to make advertising messages more relevant to you. These cookies perform functions like preventing the same ad from repeatedly reappearing, ensuring that advertisements are relevant to advertisers, and in some cases selecting advertisements that are based on your interests. Our third-party advertising partners may use these cookies to build a profile of your interests in order to deliver relevant adverts to you on other sites. You can opt out of the use of these cookies by:

6.3 Your Choices

You can manage browser cookies through your browser settings. The "Help" feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and cookie expiration dates. If you block all cookies in your browser, neither we nor third parties will send a cookie to your browser. However, if you do this, you may have to manually adjust your settings every time you visit a site, and some features and services may not work.

6.4 Web Pixels

We may use conversion pixels to understand the success of our marketing campaigns and other goals on the Services. Conversion pixels are small pieces of code that tell us when you click a particular button or reach a particular page (for example, the thank you page you see after completing a registration process or filling out a form on our Services). We also use web pixels to analyze usage patterns on the Services. Pixels can record that a particular device, browser, or application has visited a particular web page.

6.5 Analytics

We may use third-party service providers to monitor and analyze the use of our Service. Currently, we use Google Analytics, a web analytics service that tracks and reports site traffic. For more information about Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. You can prevent data collection and use by Google Analytics by using the Google Analytics opt-out browser add-on. The add-on is available at: https://tools.google.com/dlpage/gaoptout.

6.6 Behavioral Targeting Remarketing [If you use Google Ads, Bing Ads, or FB Ads, leave this section as is.]

We also use remarketing services to advertise to you on third-party websites after you visited our Service. To do this, visitors are grouped based on their specific behavior on our Service (for example, the duration of their visit). This allows us to understand your preferences and show you personalized ads, even when you visit other websites that are part of the Google Advertising Network.

For these purposes, we use the following tools and services:

The Google Ads remarketing service is provided by Google. You can opt out of this service by visiting the Google Ads Settings page: https://www.google.com/settings/ads.

Where Google Ads is configured to collect personal data, the data controller is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Bing Ads is a service operated by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For more information about how Microsoft processes your information, please read Microsoft's privacy policy at https://privacy.microsoft.com/en-US/. If you visit our site through a Bing Ads ad, a cookie will be placed on your computer. Additionally, our site incorporates universal event tracking tags, which, in combination with cookies, store data about your use of our site (such as the time spent on the site, the areas visited, and the ad used to reach us). Furthermore, Microsoft may track your usage patterns across multiple electronic devices through so-called cross-device tracking. The collected information is transmitted to Microsoft servers in the United States. If Bing Ads is configured to collect personal data, a cookie banner on our service may request your consent to Bing Ads.

Facebook Ads. If you use Facebook Business Tools, you may see interest-based ads when you use Facebook. To change your preferences for ads served by Facebook or to opt out of personalization, please visit Facebook's Ad Settings, as well as the "Your Choices" section below. We do not share your personal information with Facebook. We may also display ads to audiences with similar characteristics to you. To do this, lists of email addresses are irreversibly encrypted through hashing and uploaded or transmitted from our site. Facebook matches the hashed data with its users to generate lookalike audiences and deletes the uploaded lists. Facebook does not have access to the personal information of users in that audience unless they click on our ads.

6.7 Other Tracking Technologies

We may also use tracking technologies to collect "clickstream" data, such as the domain name of the service providing you with your internet access, your device type, the IP address used to connect your computer to the internet, your browser type and version, your operating system and platform, the average time spent on our site, the web pages you view, the content you search for, access times, and other related statistics. We may also assign a unique identifier to the device or other authentication information you use to access the site for similar purposes.

Our pages may use JavaScript (snippets of code embedded in various parts of websites and applications) to facilitate various operations, such as speeding up updates to certain features and monitoring the usage of various online components. We also use entity tags (an HTTP code mechanism that improves website performance by storing (caching) parts of a website in your browser) and HTML5 local storage (which stores (caches) website data in your browser, allowing HTML5 pages to save and retrieve that data when you return to the website).

6.8 Do Not Track

Some internet browsers, including Internet Explorer, Firefox, and Safari, include the ability to transmit "Do Not Track" or "DNT" signals. Because no uniform standard has been established regarding "DNT" signals, our Site does not currently process or respond to "DNT" signals.

6.9 Location Intelligence

You can prevent your physical location information from being transmitted to us or third parties by adjusting the settings on your device, such as (a) disabling location services in your device settings, or (b) modifying your mobile device or browser settings to deny certain websites or mobile applications access to your location information.

7. Transfer of data to third parties

7.1 Transfers only where permitted by law

We only transfer your data if permitted by German or European law. We work particularly closely with certain service providers, such as customer service (e.g., hotline service providers), technical service providers (e.g., computer center operators), and logistics companies. These service providers usually only process your data on our behalf under special conditions. If we use these service providers to process your order, they will only have access to your data to the extent and for as long as necessary to provide the relevant service. If you shop with one of our affiliated partners, we will transfer certain shopping data about you (e.g., your name, delivery address) to the affiliated partner, which will then be able to ship your order.

7.2 Payment Service Providers and Credit Reference Agencies

We offer various payment methods, including prepayment, credit card, PayPal, and invoice payment. For this purpose, your payment data may be transferred to our affiliated payment service providers. For more information on how your personal data is handled by our payment service providers, please refer to their respective privacy policies.

(A) [Please list your payment service provider and attach a link to their privacy policy]

The service provider we use for credit checks is [Name of credit reporting agency. If not, delete this paragraph.], whose privacy policy is here [Link to credit reporting agency's privacy policy. If not, delete this paragraph.]

7.3 Shipping companies

(A) We partner with an external delivery company. (B) Your name

(C) Your shipping address

(D) Postal Code (if applicable) (if your order is being delivered to a DHL packing location)

(E) Your email address (if applicable) (if the shipping company will email you with a tentative delivery date)

7.6 Authorities and other third parties

If we are obliged to do so by a public authority or court decision or for the purposes of prosecution, we will transfer your data to prosecutors or other third parties, if necessary.

8. Data Retention and Erasure

We will store your personal data for as long as necessary for the purposes set out in this Privacy Notice, in particular for the performance of our contractual and legal obligations, and we may also store your personal data for other purposes if and for as long as we are permitted by law to do so for specific purposes, including the defence of legal claims.

If you close your customer account, we will delete all data we have stored about you. If it is not possible or necessary to completely delete your data for legal reasons, it will be blocked for further processing. If data is blocked, technical and organizational measures will be taken to ensure that only a limited number of employees can access it for specific purposes (e.g. in the case of a tax audit), based on the information required. Blocking takes place, for example, in the following cases:

(A) Your order details, payment details and possibly other information are usually subject to various legal storage obligations, such as those of the Commercial Code (HGB) and the Tax Code (AO). By law, we are required to store this data for tax and financial audits for a maximum period of 10 years. Once the storage period has expired, we can finally delete the data.

(B) If your data is not subject to statutory retention obligations, we may refrain from immediate deletion and instead implement an initial blocking, if permitted by law. This applies in particular if we may need the relevant data for further contractual processing, litigation or legal defense (e.g. in the event of a complaint). The criterion for determining the blocking period is the legal statute of limitations. Once the applicable statute of limitations has expired, the relevant data will be definitively deleted.

If the data are anonymous or pseudonymous and their deletion would make processing for scientific research or statistical purposes impossible or significantly impair their performance, you may be exempt from deletion, if permitted by law.

9. How is my personal data protected?

We have implemented technical and organizational measures to ensure the security of our systems. For orders and logins, we use SSL encryption (Secure Socket Layer) to securely transmit your personal data.

10. Your Rights

10.1 Your rights against us as data controller

You have the following rights regarding your personal data against us as a data controller:

(A) Right to Information

(B) Right to rectification or erasure

(C) Right to restriction of processing

(D) Right to object to processing

(E) Right to data portability

(F) Right to withdraw consent (where the basis for processing is consent)

10.2 Request for Information

To ensure that your data is not disclosed to third parties in the event of an information request, please attach sufficient identification to your request.

10.3 Withdrawal of consent

If you have consented to the processing of your data, you can withdraw your consent at any time. Withdrawing your consent will affect whether we can process your personal data after you have provided your consent to us, but will not affect whether we can process your data up to the time of your withdrawal.

10.4 Objection in cases of processing based on a conflict of interest

(A) To the extent that we process your personal data on the basis of a conflict of interest, you can object to such processing. This is the case if the processing is not necessary for the performance of a contract with you, in particular if we do not, as indicated in each case in the functional description below. If you object, please explain why we should no longer process your personal data. If you object, we will consider the situation and either stop or adjust the processing or provide you with legitimate grounds for continuing the processing.

(B) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. The best way to object to advertising is to contact us using the contact details set out above.

You also have the right to lodge a complaint about our processing of your personal data with a data protection supervisory authority. The powers of the supervisory authority depend on the location of the data controller. However, you can lodge a complaint with a data protection authority in any European Union member state, in particular your place of residence. Your complaint will be forwarded to the competent authority.

11. Changes to this Privacy Policy

As we continue to improve our website or as legal or regulatory requirements change, we may change this Privacy Notice, so we encourage you to review it regularly.