Order Cancellation Policy

Reasons for Cancellation
You may cancel your order for the following valid reasons within 24 hours of placing your order:
Payment Issues   
An incorrect item was ordered
Out of stock
A customer error regarding your order (e.g., wrong size, color, etc.)
A duplicate order (if your order has not yet shipped)
To cancel your order, you must contact us within 24 hours of placing your order. If we do not receive your contact within this time frame, your order will not be cancelled. If you wish to cancel, please contact us at liuwendy963@gmail.com

Invalid Cancellation  
The following are invalid reasons for cancellation:
Change of Mind - We do not accept cancellations solely for reasons such as "change of mind" or "no longer need."
Other Non-Valid Reasons - We do not accept cancellations without valid reasons, such as convenience or impulsive decisions.
Shipped Order - Once your order has been shipped, it cannot be cancelled.

Cancellation Fee 
A 5% cancellation fee will be applied to eligible cancellations.
The cancellation fee will be deducted from the total order amount, and the remaining amount will be refunded to you.
Refund Process 
Refunds will be processed within 5-7 business days after your cancellation request is approved.
Refunds will be issued after deducting the cancellation fee.

Important Information  
If you wish to cancel your order, please contact us as soon as possible.
If we do not receive your notification within 24 hours, your order will not be cancelled.